Cookie policy

This document refers only to the Company's website and not to any other third parties' websites that may be consulted by the User through links. For more details related to the management of the Site, please refer to the De'Longhi Privacy Policy available at the following link.

Purpose of data processing

The Company may automatically collect and process, while browsing the Site, some information through the installation of cookies in the client or in the User's device, with the aim of providing and integrating the services and features offered by the Site (e.g. management of interactions with the User, improvement of user experience, sending of commercial communications in line with Users' needs and expectations).

The Company may process the above information to measure the effectiveness of advertising campaigns or to keep track of User's visits to the Site. For that purpose, the Company may install in the Site Third Parties’ cookies.

Below, the details regarding the different processing methods.

What is a Cookie?

Cookies consist of small text files, often including unique identifiers, that are sent by web servers to web browsers, and which may then be sent back to the server each time the browser requests a page from the server. Cookies are used for different purposes, have different characteristics, and can be used both by the owner of the Site (“first-party cookies”), or by third parties (“third-party cookies”).

Cookies allow a website to recognize your device. They have different purposes such as, for example, allowing you to navigate efficiently between pages, remembering your favorite sites and, in general, improving your browsing experience. They also help to ensure that the advertising content is more targeted to you and your interests.

The information recorded on User's device may be reused during the same visit to the Site ("session cookies") or later, even after days ("persistent cookies"). Cookies are stored, according to User's preferences, by the browser on the specific device used (computer, tablet, smartphone).

The information below relates to the Cookies installed by the Site and the necessary instructions on how to manage the user’s preferences about them.

Cookies used in the Site

Cookies used in the Site can be classified in technical, first-party profiling or third party cookies:

1. Technical Cookies

These specific Cookies are related to activities that are strictly necessary for the proper operation of the Site and ensure the fruition/use of its services.

This type of cookies does not require User’s consent. These cookies are automatically installed when the User accesses the Site. Furthermore, technical cookies cannot be disabled using the functions of the Site. All modern browsers, however, allow you to change cookies settings and preferences. You can find these settings in the "options" or in the "preferences" menu of User's browser or you can use the "Help" option in the browser for more information.

In the event of blocking the use of these specific cookies, the service offered to the User through the Site will be limited, thereby affecting User’s experience of using the Site. For more information, please refer to the section "Manage the Cookies used by the Site" section of this document.

Below the detail of Technical Cookies used in the Site are:

Cookie	Description	Retention
has_js	This cookie is used to indicate whether the user's browser has enabled JavaScript.	Session

                             

2. Functional Cookies

Functional cookies are used to collect information on how the Site is used. The information collected is, for example, about which pages of the Site the User visits most frequently, whether or not the User receives error messages.

The functional cookies configured within the Site are represented only by Google Analytics cookies. Google Analytics is a web analysis service provided by Google Inc., to monitor the use the Site in aggregate form through cookies. The User may inhibit the use of Cookies by Google Analytics by modifying the settings of his/her browser (for further information please refer to the paragraph "Managing the Cookies used by the Site"). This may have a negative impact by limiting Site functionalities. Google Analytics' privacy policy is available at: http://www.google.com/intl/it_ALL/analytics/learn/privacy.html.

Below the detail of Functional Cookies used in the Site are:

Cookie	Description	Retention
__utma	This cookie is set by Google Analytics and is used to distinguish users and sessions. The cookie is created when the JavaScript library executes and there are no existing __utma cookies. The cookie is updated every time data is sent to Google Analytics.	2 years
__utmc	The cookie is set by Google Analytics and is deleted when the user closes the browser. The cookie is not used by ga.js. The cookie is used to enable interoperability with urchin.js which is an older version of Google analytics and used in conjunction with the __utmb cookie to determine new sessions/visits.	Session
__utmz	This cookie is set by Google analytics and is used to store the traffic source or campaign through which the visitor reached your site.	6 months
__utmt	The cookie is set by Google Analytics and is used to throttle request rate.	10 minutes
__utmb	The cookie is set by Google Analytics. The cookie is used to determine new sessions/visits. The cookie is created when the JavaScript library executes and there are no existing __utma cookies. The cookie is updated every time data is sent to Google Analytics.	30 minutes

Overall, functional cookies does not allow the direct identification of the website visitor. Any personal data collected is appropriately anonymized and aggregated for the definition of statistics aimed at optimizing the site performance and the User experience.

The installation of such cookies requires the prior acquisition of the free and explicit informed consent of the User, which the Site acquires through the banner that appears on the first visit of the same. For all the details concerning the modalities with which the User can give or withdraw the consent, please refer to the section "Manage the Cookies used by the Site". Any denial of consent to the use of functional cookies will not interfere with the possibility of accessing the Site, except for the impossibility of accessing those functions or contents that make use of such cookies.

3. Advertising Cookies

These cookies permit the analysis of User's behavior for marketing purposes. These cookies are usually used to show the most relevant and interesting advertisements for the User. This category of cookies may also include cookies managed directly by Third Parties through which Third Parties can obtain information regarding the usage of websites.

Please note that the Site does not use cookies belonging to this category.

4. Manage the Cookies used by the Site

The User may give the consent to functional cookies by clicking on the "Accept" button available directly on the Cookie banner that appears to the User on the Site. Any functional cookie will not be activated if the User does not explicitly express the consent by clicking on this button. The same happens if the User closes the Cookie banner by continuing to navigate the Site.

This consent is tracked on subsequent visits. The help function of most web browsers explains how to prevent your browser from accepting new cookies, how your browser can warn you when you receive a new cookie, how to disable cookies and when cookies expire. By disabling all cookies in your browser, neither De'Longhi nor Third Parties will send cookies to your browser.

To learn more about the type of browser and the version installed on his/her computer, the user should select "Help" at the top of the browser window.

Most browsers allow you to refuse or accept cookies:

• in Internet Explorer, by clicking "Tools", "Internet Options" , "Privacy" and selecting "Block All Cookies". All instructions are available on the site http://windows.microsoft.com/it-it/internet-explorer/delete-manage-cookies#ie=ie-10-win-7
• in Firefox, by clicking  "Tools", "Options" and deselecting "Enable the anti tracking of personal data" in the "Privacy". All instructions are available on the site      https://support.mozilla.org/it/kb/Bloccare%20i%20cookie
• in Google Chrome, following the instructions provided in the website https://support.google.com/chrome/answer/95647?hl=it
• in Apple, following the instructions provided in the website http://www.apple.com/safari/features.html#security

Users can always delete cookies already stored on his/her computer:

• in Internet Explorer, by clicking by clicking "Tools ", "Internet Options" , "Privacy" and selecting "Block All Cookies". All instructions are available on the site http://windows.microsoft.com/it-it/internet-explorer/delete-manage-cookies#ie=ie-10-win-7
• in Firefox, by clicking  "Tools ", " Options" and deselecting "Enable the anti tracking of personal data" in the " Privacy ". All instructions are available on the site      https://support.mozilla.org/it/kb/Bloccare%20i%20cookie
• in Google Chrome, following the instructions provided in the website: https://support.google.com/chrome/answer/95647?hl=it
• in Apple, following the instructions provided in the website: http://www.apple.com/safari/features.html#security

It must be remembered that the erasure of the Cookies, as well as their blocking, may have a negative impact on the usability of the Site, limiting its functionality. You may need to manually change some settings every time you visit the Site; some features and services may not work.